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Allergy AdvicePlease check ingredients on your apple label for specific allergy warnings. As all our Kefi Treats Apples are handmade, we use the same equipment for all production and apples may contain traces of peanuts and other nuts and food colouring. Most of our apple designs are gluten free (except for Not Your Momma's Applie Pie flavour). Ordering Fancy Schmancy ApplesHow do I order?Just want one apple? View our What's On Calendar for our next city Pop-up Store, craft and design market stall and specialty food store supplier. For custom orders (our specialty), please call us and we'll help you with ordering and delivery of your apples.
Customer Enquiries & Custom Design Orders
Customer Enquiries & Retail Orders Can you customise for events?YES, YES, YES!!! We specialise in personalised and custom designed Fancy Schmancy Apples. We have three types of custom packaging for catering events: Party, Ritzy and Luxe. See our catering page for details. Do you sell online?To keep our treats fresh, they're made a day before delivery to you. We can occasionally take small custom and personalised orders for pickup at our pop-up stores. Keep an eye on our website for announcements on online orders coming soon. It's best to chat to a Kefi Consultant who can assist with your enquiry. Do you deliver interstate?We are based in Melbourne. Delivery outside Victoria is dependent by each state's or territory's domestic quarantine regulations. Contact us for more info. What are delivery costs?
Custom orders are hand delivered to your event venue. Terms & ConditionsOrder & PaymentOrders must be placed at least three weeks prior to delivery (or required) date. Contact us for orders placed less than three weeks, as we may be able to accommodate your request. A 50% deposit is required to secure your order. The remaining payment is due five business days prior to the date of delivery.
CUSTOM ORDER PAYMENTS
POP UP STORES Production ScheduleAs our Fancy Schmancy Apples are all handmade, the Kefi Treats kitchen has a finite number of apples we can produce per day, therefore we reserve the right to refuse orders if our kitchen is at capacity for pre-booked orders. It is best to book in your order at your earliest convenience to ensure availability and avoid disapointment. CancellationsCancellations received 8 business days (or more) from the delivery date, your deposit is refundable - minus an administration/production fee at the discretion of Kefi Treats. Cancellations received within 7 business days of the delivery date, the 50% deposit is non-refundable. DisclaimerWe reserve the right to re-quote if market prices change dramatically due to supply factors that are beyond our control such as climatic change, unfavourable weather conditions (droughts, floods, etc) and other natural events that affect crop yields and market prices. Apple varieties we use are also based on seasonal availability. Kefi Treats will not accept liability for any loss or damage arising from Fancy Schmancy Apples lost, stolen or damaged after delivery has taken place. In the unlikely event that Kefi Treats are unable to fulfil the order for reasons including, but not limited to, illness, accident, or injury, we reserve the right to cancel the order and refund your deposit. We reserve the right to vary these terms and conditions from time to time. Quote are valid 60 days. |
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What's the best way to eat my Kefi Treats Fancy Schmancy Apple?We believe the best way to enjoy your Kefi Treats Fancy Schmancy Apple is to share it. Cut it into pieces and share the love! How long will my apple keep & how do I store it?To ensure freshness, our Fancy Schmancy Apples are made just before we sell them. Store in the fridge or a cool location, out of direct sunlight and best consumed within a week of purchase. Our "best before" date is a few days after creation and dependant on the time of year, although apples can keep from a couple of days to a couple of weeks, depending on how they're stored.
What is couverture chocolate?We only use premium compound and couverure chocolates from Australian and imported from Belgium and around the world. One of the brands we use is Callebaut couverture chocolate. Ok, so you can't be bothered Googling it? Couverture chocolate is expensive high quality chocolate. In order for chocolate to be labelled as "couverture", it must contain no less than 35% total dry cocoa solids and extra cocoa butter (32-39%). The higher percentage of cocoa butter, combined with proper tempering, gives the chocolate more sheen, firmer "snap" when broken and a creamy mellow flavour that isn't sugary or too sweet. Do you grow your apples?Although we aren't affiliated with one particular orchard, we do have our preferred orchard suppliers. We source our apples directly from local and organic orchards in Victoria. What varieties of apples do Kefi Treats use?We choose only the best varieties to complement our caramel. Granny Smith apples are a perfect match to our caramel. When seasonally available, we also like to use organic, rare and heritage apples. We use the best apples available including boutique varieties (that you can't find in supermarkets) such as organic Akane, Sterma Pippin and Crofton, right through to everyday Pink Lady, Fuji and of course Granny Smith. (Did you know Granny Smiths originated in Australia?) Click here for information on apple varieties www.orangepippin.com/apples. What are heritage apples?Heritage apple trees (or heirloom, as known outside of Australia) are apple varieties & breeds that originated before 1951. Most modern apple varieties you find in larger supermarket chains have originated in the 1970s. Some of our suppliers are orchards that are part of a world wide network which is conserving antique apple varieties and protecting them from extinction. When seasonally available, we use heritage apples for a different flavour that beautifully complements our caramel and chocolate. For more information on Heritage apples, visit the Heritage Fruit Society website: www.heritagefruitssociety.org.au. What are organic apples?For a farm to be certified organic, the farmers and food producers grow and produce food without using synthetic chemicals (such as pesticides or artificial fertilisers). They do not use genetically modified (GM) components or expose food to irradiation. For more information on organic food, visit the Victorian Government health website: www.betterhealth.vic.gov.au. |